When minor healthcare issues arise that need immediate medical attention, it’s always best to contact your primary care provider’s (PCP) office first. However, we understand that these issues don’t always arise during regular scheduled office hours when your PCP is more readily available. That’s why Granger Medical Clinic is proud to offer urgent care services for the Salt Lake valley. We understand the need for an alternative to visiting a hospital emergency department (ED). We want to save that resource for the more severe cases and not bottleneck them with minor issues and you want to avoid the more expensive copay if it’s not necessary. Urgent care is also a great option for those who don’t have a PCP.
At any of our urgent care locations, you can be seen on a walk-in basis as long as your condition is not serious or life-threatening. Our urgent care providers treat common ailments such as stomach aches, earaches, urinary tract infections (UTIs), cold symptoms, migraine headaches, minor cuts and fractures, back strains, and more. If you’re unsure if whether you should visit an urgent care location or go to the ED, please call the urgent care location closest to you to ask. However, please keep in mind that no official medical advice will be given over the phone. Also, please note that our clinics are closed on all major holidays (New Year’s Day, Memorial Day, Independence Day, Pioneer Day, Labor Day, Thanksgiving Day, and Christmas Day).
Our friendly staff cares about your health and well being and we pride ourselves on providing the highest quality care. You and your family will be in great hands and we appreciate the opportunity to serve you!
When to visit the emergency room
There are a number of concerns or issues that may go past the scope of the usual visit to an urgent care center. This can include:
- Trouble speaking
- A loss of consciousness
- Severe cases of asthma
- Symptoms of a heart attack
- A severe allergic reaction
- Weakness or numbness on one side of the body
- Bleeding that is not able to be controlled
- Severe injuries
- Any problems that require police help or the evaluation or are of psychiatric services
- Domestic abuse
What you should bring with you
Please be sure to bring a current photo identification and your insurance card. Please note that any copayment required by your insurance provider is due at the time of service. It is important to verify with your insurance company that Granger Medical Clinic, and our providers, are in-network with your insurance plan.
The amount of time you’ll have to wait to be seen will vary due to the flow of incoming patients, however, we’ve found the average wait-time is around 60 minutes. The more patients needing to be seen when you arrive, the longer you’ll have to wait.
Patients are typically seen in the order they arrive, however, if another patient appears to have a more serious condition, they will take priority. Some conditions that may require another patient to take priority include, but are not limited to, chest pain, trouble breathing, and uncontrollable bleeding.
Most issues concerning obstetrics require imaging from an ultrasound machine as part of the evaluation. Therefore, we strongly recommend that you call ahead to find out about the availability of our ultrasound technicians and equipment before arriving. If the level of care you require is outside our scope of practice, you will be referred to the ED. Based on the urgency determined by our providers, you may be required to go by ambulance.
Is an appointment necessary?
When visiting the urgent care center, no appointment will be needed. Patients who need this service will simply need to appear during the posted hours and have the following with them:
- Current photo identification
- Insurance card
What is the estimated wait time to be seen?
The amount of time that a person will have to wait to be seen in an urgent care facility will vary; however, in most cases, the average time is around 60 minutes. An urgent care patient can be seen on a walk-in basis. If it is busier and there are more patients coming to receive care, then the wait is going to be much longer. Patients are typically seen in the order that they arrive in; however, if a patient appears to have a more serious condition that requires immediate care they may take priority. Some reasons patients may take priority include but are not limited to chest pains, uncontrollable bleeding, and trouble breathing. If the type of treatment that is needed goes beyond what the urgent care facility offers, then the patient may need to be transferred to the emergency room.
- Cold & Flu Symptoms
- Migraine Headaches
- Minor Fractures
- Minor Injuries
- Minor Office Surgery
- Sexually Transmitted Diseases
- Sore Throat
- Stomach Aches
- Stomach Flu
- Urgent Care
- Urinary Tract Infection